Understanding the Users Page: A Comprehensive Guide

Introduction:

The Users page is an important feature within our system, serving as a centralized hub where user-related information is conveniently accessible.

This page displays both Atlassian users, synchronized from your Jira instance, and manually created users within your organization.

Key Features:

1. Sync Jira Users: Upon accessing the Users page, you are presented with a list of both Jira and manually created users. To ensure the accuracy of this list please sync your users regularly by clicking the Sync button.

2. User's Assets: Each user's name is clickable, allowing for easy navigation to view associated Assets, Accessories, and Licenses. Accessessing our Reports tab allows you to save and export this data.

3. Create, Edit and Delete Users: You have the ability to create, edit and delete manually created users only. To create a new user simply click the Add new user button. To delete a user, simply click the garbage can icon, and that user will be removed from the system. Manually created user names can also be edited by clicking on the pencil icon beside that user's name.

4. Filter and Search: You can sort the list of users alphabetically in ascending or descending order. Additionally, utilize the search bar to quickly locate specific individuals by name or groups of individuals sharing common letters.

5. Importing: When importing your assets it is important that the format of your Atlassian/Jira users in your spreadsheet matches the format used in the User's list. Screenshot below for reference.

Please do not hesitate to reach out to our support team at support@assetmanagementforjira.com if you have any questions or feedback related to this article.