How to Import Your Assets

The Asset Importer allows you to quickly add new assets to your system by uploading a spreadsheet.


During the import process, you’ll map your columns to system fields, create new fields if needed, and review your data before completing the import.


This article walks you through each step to successfully import new assets.


Step-by-Step Guide:


1. Start the Import

  • From the main Asset page, click the Import button to open the Asset Importer tool.

2. Upload Your File

  • Click Upload File and select your spreadsheet OR drag an drop your file.

Please make sure your date field columns are formatted in YYYY-MM-DD

3. Select Import Type

  • Choose Create New Assets as your import option.

4. Map Your Columns

  • Match each spreadsheet column to a system field.
  • If a system field doesn’t exist, click + Create New Field to add it.
  • Supported field types include dropdown, text, number, and date.

⚠️ Important: Before Mapping Your Loanee Field ⚠️

Jira allows users to display their names in various formats — (e.g., Janel Smith, Janel S, JS)

To avoid creating duplicate users during import or bulk update, make sure the names in your spreadsheet exactly match that name's format in Jira.

See our Users Guide for more details


5. Verify Your Data

  • Review any invalid data, if applicable.
  • Edit data directly in this screen to fix issues.
  • Red highlights may remain until you click into another cell or toggle “Show Invalid Data" box.



6. Import Your Assets

  • Click the Import button to Import file.
  • Your new assets will be added to the system.
  • This can take several minutes depending on the number of assets imported



If you are Bulk updating existing assets please check out our Bulk updating documentation here

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