How to link an asset to a Jira issue

When you install Asset Management for Jira, we will automatically create a Linked Assets field and add it to your Jira Service Management projects.

In order to use this field with other types of Jira projects, you will manually need to add this field by following the instructions listed here.

For team-managed projects, follow the instructions listed here to add the field to your issues.

Now, if everything's been set up correctly, you should see a Linked Assets field appearing in your issue sidebar:

Clicking on 'Link Asset' will open up the assets panel and will show you a few assets by default. To link an asset to your ticket you can enter the Asset Name, Asset #, Loanee, or any of your custom fields that contain unique data, such as Serial Number.

Note: The search results are only fetched once you enter a minimum of 3 characters in the field.

Once you find the asset you want to link, clicking on its name should link the asset to the issue, and display the asset's attributes underneath.

You can also automatically link a reporter's assets to issues created by them. See for instructions on how to set it up.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us