How to link an asset to a Jira issue

When you install Asset Management for Jira, we will automatically create a Linked Assets field and add it to your Jira Service Management projects.

In order to use this field with other types of Jira projects, you will manually need to add this field by following the instructions listed here.

For team-managed projects, follow the instructions listed here to add the field to your issues.

Now, if everything's been set up correctly, you should see a Linked Assets field appearing in your issue sidebar:

When you click on Link Asset, the assets panel will open, presenting a total of 10 assets.

The assets belonging to the reporter will display first, followed by assets arranged in ascending order by asset #.

To locate a specific asset efficiently using the linked assets search bar, you can input various criteria such as Asset Name, Asset Number, Loanee, or any custom fields containing distinctive data, such as Serial Number or Asset Number.

Search results are only fetched once you enter a minimum of 3 characters in the field

Once you find the asset you want to link, clicking on its name will link the asset to the issue, and display the asset's attributes underneath.

To edit an asset after it's been linked to your JSM ticket or Jira issue, simply click the down arrow icon and select the edit option. From there, you can make any necessary changes, such as assigning the asset to another user or updating existing fields

You can also automatically link a reporter's assets to issues created by them. See for instructions on how to set it up.

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