Can I trial Asset Management for Jira before purchasing it?
Asset Management for Jira comes with a free, functional trial version. The trial period is a minimum of 30 days. Each account has a billing cycle date, for example - the 1st day of each month. If you start an eval on the 15th May, your evaluation will run until the 1st July in order to give you at least 30 days evaluation. In this way, evaluation licenses can be anywhere from 30 days to 60 days in length.
Once the trial period is over, the cost of the app will automatically be included in your next bill unless manually deactivated via the Manage Apps page under the Jira Administration menu.
You can start your free trial by installing the app through the Atlassian marketplace listing, or by searching for the app through the Find New Apps page in Jira.
A Jira Administrator is required to install the evaluation license.
How do I extend my free trial?
To extend an evaluation for Asset Management for Jira, you'll need to reach out to the Atlassian Customer Advocate team and complete this form.
How much does Asset Management for Jira cost?
Atlassian have created this Cloud Pricing Calculator which allows you to easily calculate the cost of an app based on your user tier.
To summarise, if you have 10 users or less licensed for your Jira Cloud instance, you’ll only pay $10 per month for Asset Management for Jira. If you have more than 10 users, you per a per user amount based on the user tier.
I have 100 Jira users but only 10 agents in Jira Service Management. Do I have to pay for the full 100?
Yep. This is consistent across all apps in the marketplace as set by Atlassian. The license size must match that of the underlying Jira instance.
In Atlassian’s words:
“You must purchase the app license that matches the highest Jira application tier. For example, if you have a 100-User Jira Software license, and a 10-Agent Jira Service Management license, your Jira apps must be at the 100-User level.”
Is there any way to setup a yearly billing structure rather than monthly?
Annual Cloud pricing is calculated on a tiered basis (the same as monthly per user pricing), however annual cloud licenses are discounted as you are only charged for 10 months of the year, rather than 12 months if you were to pay on a monthly basis.
Atlassian have created this Cloud Pricing Calculator which allows you to calculate prices based on your user tier for the apps you are looking to purchase. When using this calculator, make sure to switch the 'Billing Cycle' toggle to 'Annual' (the default is set to 'Monthly').
To pay annually for Asset Management for Jira, you'll need to contact the Atlassian Customer Advocate team and complete this form.
Are there any limits on the number of assets you can create?
No, there are no limits that we set. However, this might change in the future and we might set limits on the number of asset types for starter licenses (up to 10 users).